Why aren't my Supercharging costs syncing from Tesla?

If you have signed into TezLab using an authorized driver Tesla account (i.e. when someone shares their vehicle with your Tesla account), TezLab may be unable to sync your Supercharging costs. 

To resolve this, ensure the Tesla account you are using is an Owner account.

• Log out of TezLab.
• Sign back in, and on the Tesla Authorization step, use the Owner Tesla account.

Your charges will sync after your next Supercharging session.