Troubleshooting
- Why do I have unexpected Phantom Drain or why won't my vehicle sleep?
- Why aren't my Supercharging costs syncing from Tesla?
- Why is the iOS Widget is no longer available for me to add?
- My app is crashing or won't open after updating my phone?
- Why is Safety Score not showing up on any drives?
- Why don't I see an upgrade button on Android?
- Reauthorize EV Account(s)
- Vehicle showing as previously tracked
- Delete or remove an old vehicle
- Enable or Disable Polling (Data Capture)
- Update your version of TezLab
- I am having trouble setting up my in-car dashboard.
- Reset Account Password
- Log Out of TezLab
- Why is some or all of a recent drive or charge missing?
- I am being unexpectedly logged out of the app
- Apple Watch Not Connecting
- Tesla Vehicle Connection Encryption (Virtual Keys)