TezLab Support

Troubleshooting

  • Why do I have unexpected Phantom Drain or why won't my vehicle sleep?
  • I am getting several "Vehicle is now asleep" notifications. Is TezLab waking my car up?!
  • Why aren't my Supercharging costs syncing from Tesla?
  • Why is the iOS Widget is no longer available for me to add?
  • My app is crashing or won't open after updating my phone?
  • Why is Safety Score not showing up on any drives?
  • Why don't I see an upgrade button on Android?
  • Reauthorize Tesla Account
  • Vehicle showing as previously tracked
  • Delete or remove an old vehicle
  • Enable or Disable Polling (Data Capture)
  • Update your version of TezLab
  • I am having trouble setting up my in-car dashboard.
  • Reset Account Password
  • Log Out of TezLab
  • Why is some or all of a recent drive or charge missing?
  • I am being unexpectedly logged out of the app
  • Apple Watch Not Connecting

Categories

  • About TezLab
  • In-Car Dashboard
  • Subscriptions
  • Security & Privacy
  • Settings & Preferences
  • Vehicles & Sleep
  • Cost Tracking
  • CO₂ & Trees
  • Understanding Data
  • iOS Widget
  • Troubleshooting
  • Other
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