How is data captured?

Once you sign into TezLab, our servers communicate with your vehicle on a regular interval executing what we call a "poll". Each poll captures a current-state snapshot of data from your vehicle. These snapshots are then compared and aggregated in order to generate the data you see in the app.

Polling takes place every minute while the vehicle is active, and slows to between 3-5 minutes dynamically for inactive vehicles (except when a sleep mode is active). 

Pro users benefit from more frequent polling (as frequent as every 30s while active) for more detailed data. 

All drive/charge communication with your vehicle is done “in the cloud” via our servers. Your phone does not need to be with you (or even on) in order to capture data.